Auto-Transcribed Voicemails: Faster Follow-Ups by Call Ocean
Never miss what matters in a voicemail. Call Ocean’s Auto-Transcribed Voicemails converts messages into searchable text, flags urgency, and routes follow-ups to the right person—so you can respond faster and smarter.
What is Auto-Transcribed Voicemails?
Auto-Transcribed Voicemails uses advanced speech recognition to turn voicemail audio into accurate text. Teams can quickly scan, search, and act on messages without replaying audio or missing key details.
How Does it Work?
- Capture & Transcribe: Voicemails are automatically transcribed and attached to the call record with the original audio.
- Classify & Prioritize: Detect topics and urgency, then label messages for routing and reporting.
- Notify & Assign: Send transcripts to email, Slack, or your CRM—auto-assigning owners for faster response.
Key Features of Auto-Transcribed Voicemails
1. Searchable Message History
Find voicemails by keyword, contact, topic, or urgency—no more replaying long recordings.
2. Smart Routing
Direct messages to the right queue or agent based on content, language, or business rules.
3. Alerts & Notifications
Send instant alerts for high-priority or time-sensitive messages to keep SLAs on track.
4. Compliance & Retention
Store transcripts and audio with retention controls and redaction options to meet policy needs.
Experience Instant Visibility with Call Ocean’s Auto-Transcribed Voicemails
Turn voicemail into a reliable, trackable channel that drives timely, accountable follow-ups.
Contact us today to enable Auto-Transcribed Voicemails and streamline your inbound message workflow.